Joseph Acquah is a highly motivated and results-driven IT professional with a proven track record in network infrastructure, technical support, and systems administration. Proven experience working in private and government sectors. A good team player who thrives on creating, engaging creative solutions, and has the ability to provide detailed technical specifications for clients and experience to fit into any Information Technology Driven base institution.
My Specialties include: Network Infrastructure, IT Systems support, Systems Administration, Network Configuration, Software Installation, Troubleshooting, Windows Environment, and Network Management and Security.

Currently, manage and offer IT systems consisting of Mac/Windows hybrid environments across various departments at Ghana Cocoa Board and roles include:
Manage, upgrade, and troubleshoot office networks, A/V systems, Google Apps, and Self-service to enable the company’s team to operate software and hardware smoothly.
Track record of learning new tools and systems, gaining enough depth to assist end-users and manage permissions. Provides on-site support to ensure the continuity of computer systems for all systems users. Configure user security accounts and new system builds. Troubleshoot and perform virus prevention, detection, and removal.

Education
BSc Management and Computer Science (Wisconsin International University College)

Certificate in Cyber Security (Open Labs Ghana)

Associate of Science in Computer Science (ASCS)
Associate of Applied Science in Information Technology (AASIT)

Diploma in Computing and Database Technology (IPMC)
Certificate of Technology in Computer Engineering (Accra Institute of Technology)